Earwax plays a vital role in the health of your outer ear. It possesses protective and antibacterial properties and is typically expelled from your ear canals naturally. However, there are instances when earwax becomes trapped and accumulates.
When earwax builds up, it can lead to various discomforts, including reduced or muffled hearing, persistent itching, earaches, ear discharge, and even tinnitus. If you suspect that you have an earwax build-up, seeking professional earwax removal is the recommended solution to alleviate these symptoms and reduce the risk of infections.
At Hertford Hearing we offer microsuction earwax removal, performed by trained and accredited professionals.
While most people visit our clinic in Hertford, we can provide a mobile earwax removal service for those who need it.
Wondering if earwax might be affecting your hearing? We’re here to help. Our experienced audiologists can conduct a thorough examination to determine if earwax buildup is contributing to any hearing issues you may be experiencing.
Book a 30-minute screening test
The time it takes for wax to build up is different for every one of us. We recommend visiting once a year to check the overall health of the ears, at this appointment we will check for wax and remove any excess wax, if necessary.
Book an earwax removal appointment
Your ear care professional will start by asking a few questions, this helps them to understand the health of your ears and your ear history. Once they have established that it is safe to continue, they will have a good look, in and around your ears. The procedure will then be explained to you and performed. This can take 2-10 minutes for each ear and is a very comfortable experience.
If we are unable to remove the wax in one session, you will be offered an additional appointment free of charge, and if there is no wax on the day you won’t be charged the full price of the service.

Our preferred technique is microsuction earwax removal, this method uses a low-level vacuum to remove the build up in your ears, it is comfortable, quick and effective.
Microsuction is the most effective and quickest form of wax and debris removal – the procedure is painless and takes about 30 minutes in total for two ears.

We also offer irrigation. Although it isn’t our preferred method, in some cases if the wax is too soft, we would use warm water to wash the wax out of the ear canal.
Your ear care professional will advise you what to do at the time of booking. This varies for each person depending on their symptoms and ear history.
You may be asked to use olive oil drops in both ears 2-3 nights before your appointment. We also ask that you don’t poke your ears or try to remove the wax yourself, this can make the wax worse and more compacted. Potentially meaning we are unable to remove all the wax in one appointment.
Hertford Hearing
2 St Andrew Street,
Hertford,
Hertfordshire,
SG14 1JA
It couldn’t be easier to get to us:
Car:
Our clinic is located just past St Andrew Street Car Park on the opposite side of the road. The car park has 103 spaces (5 of which are blue badge bays). The carpark is open 24/7 for short-stay only up to 5 hours.
Train:
We’re a short walk from both Hertford North and Hertford East train stations.
Bus:
The following bus routes travel along St Andrew Street in Hertford; 324, 341, 378, 379, 380, 390, 395, 641, H1, H2, H4. We’re also a short walk from Hertford Bus Station where plenty of local bus services connect Hertford to the surrounding towns within Hertfordshire and Essex. For further information about public transport serving Hertford visit Intalink.
EXCELLENT Based on 381 reviews Posted on Vikki WoodTrustindex verifies that the original source of the review is Google. I visited Danielle at Hertford Hearing today to have a hearing test. I go every 2 years. The screening is so quick, easy and pain free. I find seeing the inside of my ears fascinating! The staff are very friendly and the new premises is lovely. Thank you so much Danielle! See you in 2 years.Posted on Robin HallTrustindex verifies that the original source of the review is Google. Very friendly staff and pleasant office. Professional delivery and very helpful.Posted on Nicholas CattermoleTrustindex verifies that the original source of the review is Google. Excellent in every way !!! Thank youPosted on Anne DavisTrustindex verifies that the original source of the review is Google. First time visit. Welcoming and pleasant, offer of cold water very much appreciated. The lens fell out of my reading glasses as I was filling in the form, and there was even a spare pair that I could borrow. The actual procedure was quick and painless, with everything clearly explained. I look forward to my next visit!Posted on Amy McDonnellTrustindex verifies that the original source of the review is Google. Excellent customer service from start to finish. Very knowledgeable staff that explained what was happening every step of the way. Reminders sent. Friendly welcoming atmosphere. Thoroughly recommend.Posted on Fred RobinsonTrustindex verifies that the original source of the review is Google. I’ve visited Hertford Hearing quite a few times now so that I can optimise my hearing aids. Each visit is met with courtesy and professionalism by all members of the team. I must say that my repeat visits are follow up appointments and any requests I’ve made have been actioned without any fuss and very quickly. I can’t recommend Hertford Hearing highly enough.Posted on ces steadmanTrustindex verifies that the original source of the review is Google. I came a way feeling very happy with all the advice and knowledge given to me by Robyn I will certainly be returning again. A very professional, helpful and warm reception by all.Posted on Gavin InskipTrustindex verifies that the original source of the review is Google. We're so lucky to have a place this good in our local town! I was absolutely blown away with how knowledgeable Danielle is and how within one session was able to identify a problem with such ease. I've seen ENT people for years through hospitals and doctors and noone has been able to give me the clear answers Danielle has. To add to it, the decor of the place is amazing and a pleasure to be in! I've been recommending ever sincePosted on Justin SimpsonTrustindex verifies that the original source of the review is Google. WOW is all I can say. My ears were totally blocked and the lovely Robyn was amazing. Micro suction and some water to clear them. Professional team throughout and a lovely environment to be in for treatment. I have a happy wife as I can hear again and she now wants her ears done, also a neighbour as I couldn’t sing Hertford hearings praises enough. Thankyou team and Robyn deserved the great big hug she got from me for making me hear properly again. I would recommend you to anybody who is having problems. Good work team. Justin
The time it takes for wax to build up is different for every one of us. Some people need it doing every month, others may be able to go years without having to have wax removed. We usually recommend visiting once a year to check the overall health of the ears, at this appointment we will check for wax and remove any excess wax, if necessary.
No. Your ears are self-cleaning. The more you try to clean them, the worse you can make it. Wax removal should always be performed by trained professionals to avoid any damage.
Earwax doesn’t usually cause problems, but if too much ear wax is produced it can lead to a blocked and painful ear. Repeated ear infections, flaky skin near your ear, or hair in your ear canals can also increase your risk of developing ear wax problems. To reduce your risk of developing problems, avoid putting objects into your ears, such as cotton buds, matchsticks and hairpins. As well as possibly damaging your ear canal or ear drum, sticking things in your ears can also cause earwax to become lodged in your ear canal.
Earwax is a waxy material produced by glands inside the ear. It cleans, lubricates and protects the lining of the ear by trapping dirt and repelling water. Earwax is slightly acidic and has anti-bacterial properties. Without earwax, the skin inside your ear would become dry, cracked, infected or waterlogged and sore. Earwax can be wet or dry, hard or soft.
Microsuction is the most modern, advanced, safest, and pain-free form of earwax removal. Microsuction is carried out with a high-grade surgical microscope to illuminate the ear and magnify the canal and ear drum, so that the ear care practitioner can observe every part of the outer ear in high definition. We then use a small vacuum to suck the wax out of the ear canal. This process takes 2-10 minutes for each ear.
We do offer ear syringing. However, it isn’t the preferred method. Syringing will only be used if the wax has been over softened and is too wet for the microscope to effectively remove.
We charge only £70 for an earwax removal appointment in clinic.
For a home visit we charge £120 for our mobile earwax removal service in Hertfordshire. This covers the practitioner’s travel, a comprehensive ear health check, and the microsuction procedure itself.
Yes, we are qualified to treat children from 5+ years old for microsuction wax removal.