Hearing Specialist & Audiology Services Broxbourne
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Premium, Independent Hearing Care in Broxbourne
Have you noticed yourself straining to catch every word during conversations, or are you currently suffering from the sudden, muffled discomfort of a blocked ear? Living with changes to your hearing can be stressful and isolating, but dedicated help is available right on your doorstep.
As a completely independent hearing clinic, we deliver expert, reassuring audiology services to the Broxbourne community. We know that attending appointments is not always easy, which is why we proudly offer a professional home visiting service. Whether you are situated near the High Road, up around Baas Hill, or closer to Broxbourne Woods, our registered practitioners can safely resolve trapped earwax in the familiar comfort of your own living room.
Alternatively, you are warmly invited to make the short, straightforward journey to our relaxing, fully equipped clinic for an unrushed, comprehensive hearing assessment to help you hear with confidence once again.
350+ 5-Star Reviews in Hertfordshire
Highly rated by our community in Hertfordshire for our patient, empathetic, and genuinely caring approach to hearing health.
HCPC & BSHAA Registered
Your hearing is in safe hands. Our team consists of fully qualified, registered ear care practitioners and audiologists.
Comfortable, Calming Environment
We have stepped away from the clinical feel of high street stores to offer a welcoming, unrushed space designed to make you feel completely at ease.
Commitment to Lifetime Care
We believe treatment is more than just a single visit. From comprehensive evaluations to ongoing support, we partner with you for your long-term hearing health.
100% Independent Clinic
Because we are not tied to any single manufacturer, we provide genuinely impartial advice and handpick the very best hearing technology for your unique needs.
Trusted Local Audiology
Unlike busy high street chains, we offer true continuity of care. You will see familiar, friendly faces at every visit, allowing us to build a lasting relationship and a deep understanding of your unique hearing needs.
Reviews from our clients
EXCELLENT Based on 381 reviews Posted on Vikki WoodTrustindex verifies that the original source of the review is Google. I visited Danielle at Hertford Hearing today to have a hearing test. I go every 2 years. The screening is so quick, easy and pain free. I find seeing the inside of my ears fascinating! The staff are very friendly and the new premises is lovely. Thank you so much Danielle! See you in 2 years.Posted on Robin HallTrustindex verifies that the original source of the review is Google. Very friendly staff and pleasant office. Professional delivery and very helpful.Posted on Nicholas CattermoleTrustindex verifies that the original source of the review is Google. Excellent in every way !!! Thank youPosted on Anne DavisTrustindex verifies that the original source of the review is Google. First time visit. Welcoming and pleasant, offer of cold water very much appreciated. The lens fell out of my reading glasses as I was filling in the form, and there was even a spare pair that I could borrow. The actual procedure was quick and painless, with everything clearly explained. I look forward to my next visit!Posted on Amy McDonnellTrustindex verifies that the original source of the review is Google. Excellent customer service from start to finish. Very knowledgeable staff that explained what was happening every step of the way. Reminders sent. Friendly welcoming atmosphere. Thoroughly recommend.Posted on Fred RobinsonTrustindex verifies that the original source of the review is Google. I’ve visited Hertford Hearing quite a few times now so that I can optimise my hearing aids. Each visit is met with courtesy and professionalism by all members of the team. I must say that my repeat visits are follow up appointments and any requests I’ve made have been actioned without any fuss and very quickly. I can’t recommend Hertford Hearing highly enough.Posted on ces steadmanTrustindex verifies that the original source of the review is Google. I came a way feeling very happy with all the advice and knowledge given to me by Robyn I will certainly be returning again. A very professional, helpful and warm reception by all.Posted on Gavin InskipTrustindex verifies that the original source of the review is Google. We're so lucky to have a place this good in our local town! I was absolutely blown away with how knowledgeable Danielle is and how within one session was able to identify a problem with such ease. I've seen ENT people for years through hospitals and doctors and noone has been able to give me the clear answers Danielle has. To add to it, the decor of the place is amazing and a pleasure to be in! I've been recommending ever sincePosted on Justin SimpsonTrustindex verifies that the original source of the review is Google. WOW is all I can say. My ears were totally blocked and the lovely Robyn was amazing. Micro suction and some water to clear them. Professional team throughout and a lovely environment to be in for treatment. I have a happy wife as I can hear again and she now wants her ears done, also a neighbour as I couldn’t sing Hertford hearings praises enough. Thankyou team and Robyn deserved the great big hug she got from me for making me hear properly again. I would recommend you to anybody who is having problems. Good work team. Justin
Home visits in Broxbourne
Professional earwax removal at home
If you are dealing with the sudden onset of muffled hearing, tinnitus, or the physical irritation of impacted earwax, we can bring our professional removal service directly to your Broxbourne address.
How our Broxbourne home visits work:
- Booking Your Visit Get in touch with our welcoming reception team to secure a convenient slot. A fully qualified clinician will then travel to your home in Broxbourne, carrying all the necessary medical grade equipment.
- In Depth Ear Check Your safety comes first. Before starting any treatment, we will discuss your symptoms and visually inspect your ear canals using a specialist clinical microscope to confirm a wax blockage.
- Safe Microsuction If treatment is required, we use modern microsuction technology. This gentle, low pressure medical vacuum safely and accurately removes the wax without the use of water, ensuring a highly comfortable experience.
- Aftercare and Guidance The process typically takes between 20 and 45 minutes. Once your ears are clear, we perform a final health check and provide you with simple, reassuring aftercare advice.
Home audiology services with Manaaki Healthcare

We believe everyone deserves access to expert hearing care. While anyone in Broxbourne can book a home visit for microsuction earwax removal, we have partnered with Manaaki Healthcare to offer an extended level of at home care.
For clients of Manaaki and those who are unable to easily travel to our clinic, we are pleased to provide comprehensive full hearing assessments and bespoke hearing solutions in the comfort of their own homes.
Audiology clinic near Broxbourne
Whether you are travelling from the residential streets of Wormley or right by Broxbourne Station, accessing our expert care is wonderfully simple. We are located just a short, 15 minute drive up the A10, and there are excellent direct bus and train links to get you here stress free.
Stepping into our independent practice, you will find a calm, state of the art environment where our clinical team is completely dedicated to providing you with an exceptional, highly personalised level of service.
Hearing Tests

A thorough evaluation is the foundation of good hearing health. Our assessments use cutting edge diagnostic equipment to examine your entire auditory system. We never rush you out the door. Instead, we take the time to discuss your results clearly, understand your daily listening environments, and explore the absolute best ways to improve your hearing. Services include:
- 30-Minute Screening Test: A quick check-in to gain a better understanding of your hearing thresholds.
- 90-Minute Full Hearing Assessment: A comprehensive consultation using advanced technology like video otoscopy to thoroughly map your hearing.
Ear Wax Removal

A build up of wax can lead to a frustrating blocked sensation and significantly reduce your hearing clarity. Our in clinic microsuction service is a fast, clean, and highly effective remedy. Using high specification microscopes and gentle suction, our experts safely lift away stubborn blockages without relying on outdated water syringing. The procedure regularly provides our clients with immediate relief.
Children’s Ear Wax Removal

Earaches and blockages can be particularly frightening for younger children. Our approachable audiologists are specially trained to treat kids aged five and over within our clinic. We use dedicated paediatric tools and a highly reassuring, patient approach to gently clear the wax. We always ensure both you and your child feel completely relaxed, making the whole visit entirely stress free.
Hearing Aids

As a proudly independent clinic, we offer a completely unbiased selection of the world’s leading hearing aid technology. Whether you desire an invisible inner ear device or powerful Bluetooth connectivity, we will custom fit the perfect solution for your budget and lifestyle. Every fitting is backed by our outstanding aftercare to ensure you enjoy optimal sound quality for years to come.
Hearing Protection

Safeguarding your ears from excessive noise is crucial for preventing permanent damage. We craft bespoke hearing protection for musicians, industrial workers, motorcyclists, and those simply needing a quiet night’s sleep. By taking precise impressions of your ear canals, we create custom earplugs that deliver an incredibly comfortable, leak free fit and exceptional acoustic protection.
Meet your audiology team serving Broxbourne
When seeking support for your hearing, you deserve to be treated by professionals you can implicitly trust. Our dedicated group of HCPC and BSHAA registered audiologists is deeply committed to serving the Broxbourne community with empathy and clinical excellence.

Danielle Barker - Director & Lead Audiologist
(FdSc, RHAD, MSHAA) With over a decade of experience in audiology, Danielle is incredibly passionate about providing genuinely bespoke care. After accumulating a wealth of knowledge in the large corporate world, she established Hertford Hearing to offer the perfect blend of unrushed service and advanced clinical care. Danielle holds a degree in hearing aid audiology from Aston University (graduating with Distinction) and is fully qualified in microsuction earwax removal.

Robyn - HCPC Registered Hearing Care Assistant

Tamara Cianfini - Reception & Client Care
Tamara is the welcoming face and friendly voice of Hertford Hearing. As a retired nurse, she brings a natural warmth, deep empathy, and a true passion for helping people to our front desk. Originally from Australia, Tamara loves chatting with clients and ensuring that from the moment you walk through our doors, you feel completely comfortable and at ease.

Annie Jones - Reception & Client Care
Annie is the newest member of our reception team. As a retired nurse with a deep interest in mental wellbeing, she brings natural warmth, empathy, and a touch of humour to our clinic. After several years living in Copenhagen and Hong Kong, Annie is thrilled to return to her hometown of Hertford. She is passionate about ensuring every client feels welcomed, understood, and fully supported throughout their hearing journey with us.
Book an appointment
Getting to our clinic from Broxbourne
Hertford Hearing
2 St Andrew Street,
Hertford,
Hertfordshire,
SG14 1JA
Our clinic is conveniently located for Broxbourne residents to visit. Travelling from Broxbourne is incredibly quick and hassle free, no matter how you choose to make the journey.
Travelling by Car
(Approx. 15 minutes)
Driving from Broxbourne is usually the easiest option. Simply head north along the A10 and follow the signs into town. In standard traffic, the drive takes barely 15 minutes.
- Head north on the A10 and take the A414 exit (Rush Green roundabout) towards Hertford.
- Follow the A414 towards Hertford town centre. Go straight over the Foxholes Roundabout and at the next roundabout go left on to Gascoyne Way (Instead of following signs into Fore Street).
- Go past the multi-storey carpark on your right, and take a right at the next roundabout onto Parliament Square
- Keep following the road until you see a set of traffic lights, where you’ll see our clinic on the corner in front of you.
- Go straight at the lights onto St Andrew Street and turn left into St Andrew Street Car Park
For your convenience, St Andrew Street Car Park is open 24/7 and operates as a short-stay facility (up to 5 hours) – perfect for our unrushed 90-minute assessments. It offers 103 parking spaces, including 5 dedicated blue badge bays for accessibility.
Travelling by Bus
(Approx 20-35 minutes)
The local bus network makes hopping over from Broxbourne exceptionally easy. Regular routes including the 310, 341/641, and the 907 services go from various stops along Broxbourne High Road.
The journey takes around 25 to 50 minutes. We recommend the 341/641 service as it is the quickest and some of the routes stop right outside the Theatre, a one minute walk to our clinic.
Bus routes:
310 – View the route here
341/641 – View the route here
907 – View the route here
Please view the Intalink website for the most accurate and up-to-date local bus timetables.
Travelling by Train
(Approx. 15 minutes)
You can also reach us comfortably by rail. If you live in or around Hoddesdon, direct trains run frequently from both Broxbourne Station and Rye House Station straight into Hertford East Station, taking between 10 and 15 minutes.
Once you arrive at Hertford East, our clinic is a pleasant 10 to 15-minute walk straight through the historic town centre.
Please view National Rail Enquiries or the Greater Anglia website for the most accurate, up-to-date live departure times.
Testimonials
FAQs
We travel to addresses throughout Broxbourne and the surrounding local areas. Whether your home is located in Wormley, Turnford, or right by Broxbourne High Road, our clinicians are more than happy to come directly to you.
We charge a transparent, flat rate of £120 for our mobile earwax removal service in Broxbourne. This covers the practitioner’s travel, a comprehensive ear health check, and the microsuction procedure itself. Should you prefer to visit our local clinic instead, the same premium treatment is available for a reduced fee of £70.
There is no special preparation needed. Simply provide a comfortable chair and access to a standard electrical outlet so we can plug in our medical equipment. Our practitioner brings everything else required to conduct a safe and highly hygienic appointment. Some tips:
- Choose a quiet, well-lit area where you can sit comfortably (a dining chair works well).
- Ensure there is a nearby plug socket.
- Keep pets and distractions to a minimum during the appointment.
- Allow a little space for the clinician to work beside you.
That’s it – everything else is taken care of for you
Yes, absolutely. We actually recommend having a loved one or friend present, especially during our full hearing assessments. A familiar voice is very helpful, and companions are always welcome whether we are at your home or in the clinic.
Yes. We understand that blocked ears can be upsetting for younger patients, and our clinicians are fully qualified to safely perform microsuction earwax removal for children aged five and over. Please note that to ensure the safest possible environment, all paediatric earwax removal must take place exclusively within our fully equipped clinic, rather than as a home visit. We take the time to explain the procedure clearly, ensuring the experience is as comfortable and reassuring as possible for both you and your child.
Because we are located so close by, driving straight up the A10 generally takes just 15 minutes. If you are catching the train, it is a quick 15 minute ride station to station, and the local bus route takes roughly 25 to 35 minutes.
At Hertford Hearing, we primarily use modern microsuction for ear wax removal in Broxbourne rather than traditional water syringing. This advanced, dry technique uses a gentle, low-pressure medical vacuum to safely and comfortably clear your ears without any messy water.
While microsuction is our preferred and safest clinical method, our visiting ear care practitioners understand that some clients have a personal preference for water-based irrigation. Under our clinical guidance, our visiting clinicians can still provide gentle irrigation at your home in Broxbourne if it is deemed safe and appropriate for your ears.
No, as dedicated audiologists, we specialise exclusively in hearing healthcare and ear health. In Broxbourne you can visit a number of opticians. However, we would recommend Hertford Optometry. Just like us, they offer an unrushed, highly personal level of clinical care and independent advice that you simply don’t experience on the busy high street.