Whether you need a full hearing assessment, or are looking to book a quick screening test, we are here to help.
Hertford Hearing is 100% independent, allowing us to find the right solution for all of your hearing needs. We are passionate about improving people’s quality of life with better hearing and a safe, friendly environment to get to know you, and your hearing concerns.
We understand how important your hearing health is and we will work with you to create a long-term treatment plan. This will include regular follow up appointments, ongoing assessments, and any additional care you need to make sure you stay satisfied with your hearing in the years to come.
If you are worried about your hearing then why not take our free online hearing test. The test takes just five minutes and no details are required to complete. The results will help us understand if you should see a hearing professional for further testing.
Online hearing test
If you are unable to complete our online test or if you are still unsure if you have a hearing loss and would prefer to see us in person, our screening test at our Hertford clinic allows us to gain a better understanding to the condition of your ears and the hearing thresholds.
Book a screening test
If a hearing loss is found, we would suggest having a full hearing assessment at our clinic in Hertford.
Our 90-minute hearing consultation allows us to spend quality time with you and your significant other and gain a full understanding to your hearing concerns and struggles.
Our full hearing assessments include a range of tests, most of which aren’t available at your high street providers. We can also work closely with your GP to monitor your ear health and hearing.
“video otoscopy” is a quick and painless procedure that allows us to take still images of the outside of the ear, and inside the ear canal to the eardrum.

The middle ear serves a vital function in our perception of sound. Tympanometry can help us establish whether there is an issue with the middle ear, such as fluid build up, infections or abnormal pressure. Using the results we can effectively diagnose the cause of your hearing loss or pain and recommend the appropriate treatment.

A sound treated booth is important for hearing tests because it helps to reduce background noise and create a quiet environment. This is essential for accurate results, as even small amounts of background noise can interfere with the test.
We use a sound treated booth to conduct multiple tests to ensure accurate hearing test results. These tests include:
Pure tone audiometry: We test a range of frequencies at different volume levels to create a map of your hearing loss, we test this using two methods:
1- Air conduction: How the sound travels through the whole of the hearing system
2- Bone conduction: How the sound travels when going directly into the cochlea (the part of your ear that processes soundwaves and transfers the information to the brain)
Speech in noise testing: We know that testing in a booth isn’t like real life environments. However, with speech in noise testing, we can mimic those busier environments and gain a better understanding of how your brain is processing those complicated sounds in a busier, more natural environment.
Once we have all of these results, we can make a more accurate recommendation for a solution and show you the range of products we have to offer. You will also be able to listen to hearing devices, if necessary.

Here are some indications that you may require a hearing assessment:
If you are experiencing any of these indicators, we would highly recommend booking a full hearing assessment. Hearing loss can stem from various factors, including age, exposure to noise, and medical conditions.
Early identification and treatment can aid in averting further hearing impairment and enhance your overall quality of life.
If your test results indicate that you would benefit from a hearing device or hearing devices, the audiologist will talk you through all of the options that would be suitable for your ears anatomy and your results. There will also be opportunity on the day to listen to the devices.
There are multiple hearing aid manufacturers and multiple styles, but your audiologist will guide you through the process, ensuring you understand all of the different features and benefits, allowing you to make an informed decision.
Hertford Hearing
2 St Andrew Street,
Hertford,
Hertfordshire,
SG14 1JA
It couldn’t be easier to get to us:
Car:
Our clinic is located just past St Andrew Street Car Park on the opposite side of the road. The car park has 103 spaces (5 of which are blue badge bays). The carpark is open 24/7 for short-stay only up to 5 hours.
Train:
We’re a short walk from both Hertford North and Hertford East train stations.
Bus:
The following bus routes travel along St Andrew Street in Hertford; 324, 341, 378, 379, 380, 390, 395, 641, H1, H2, H4. We’re also a short walk from Hertford Bus Station where plenty of local bus services connect Hertford to the surrounding towns within Hertfordshire and Essex. For further information about public transport serving Hertford visit Intalink.
EXCELLENT Based on 381 reviews Posted on Vikki WoodTrustindex verifies that the original source of the review is Google. I visited Danielle at Hertford Hearing today to have a hearing test. I go every 2 years. The screening is so quick, easy and pain free. I find seeing the inside of my ears fascinating! The staff are very friendly and the new premises is lovely. Thank you so much Danielle! See you in 2 years.Posted on Robin HallTrustindex verifies that the original source of the review is Google. Very friendly staff and pleasant office. Professional delivery and very helpful.Posted on Nicholas CattermoleTrustindex verifies that the original source of the review is Google. Excellent in every way !!! Thank youPosted on Anne DavisTrustindex verifies that the original source of the review is Google. First time visit. Welcoming and pleasant, offer of cold water very much appreciated. The lens fell out of my reading glasses as I was filling in the form, and there was even a spare pair that I could borrow. The actual procedure was quick and painless, with everything clearly explained. I look forward to my next visit!Posted on Amy McDonnellTrustindex verifies that the original source of the review is Google. Excellent customer service from start to finish. Very knowledgeable staff that explained what was happening every step of the way. Reminders sent. Friendly welcoming atmosphere. Thoroughly recommend.Posted on Fred RobinsonTrustindex verifies that the original source of the review is Google. I’ve visited Hertford Hearing quite a few times now so that I can optimise my hearing aids. Each visit is met with courtesy and professionalism by all members of the team. I must say that my repeat visits are follow up appointments and any requests I’ve made have been actioned without any fuss and very quickly. I can’t recommend Hertford Hearing highly enough.Posted on ces steadmanTrustindex verifies that the original source of the review is Google. I came a way feeling very happy with all the advice and knowledge given to me by Robyn I will certainly be returning again. A very professional, helpful and warm reception by all.Posted on Gavin InskipTrustindex verifies that the original source of the review is Google. We're so lucky to have a place this good in our local town! I was absolutely blown away with how knowledgeable Danielle is and how within one session was able to identify a problem with such ease. I've seen ENT people for years through hospitals and doctors and noone has been able to give me the clear answers Danielle has. To add to it, the decor of the place is amazing and a pleasure to be in! I've been recommending ever sincePosted on Justin SimpsonTrustindex verifies that the original source of the review is Google. WOW is all I can say. My ears were totally blocked and the lovely Robyn was amazing. Micro suction and some water to clear them. Professional team throughout and a lovely environment to be in for treatment. I have a happy wife as I can hear again and she now wants her ears done, also a neighbour as I couldn’t sing Hertford hearings praises enough. Thankyou team and Robyn deserved the great big hug she got from me for making me hear properly again. I would recommend you to anybody who is having problems. Good work team. Justin
Yes, everyone should have a hearing test. We usually suggest having your ears checked and tested once a year, like an eye test. This allows us to monitor the health of your ears and your hearing level.
We usually suggest having your ears checked and tested once a year, like an eye test. This allows us to monitor the health of your ears and your hearing level.
At Hertford Hearing we offer two hearing tests:
At Hertford Hearing we only offer hearing tests for people over the age of 18. We are able to treat children from 5+ years old for microsuction wax removal.